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Jaya Best Privacy Policy — How We Store and Protect Your Data

Your trust is our greatest asset. Jaya Best is committed to ensuring your personal data is never misused.

Last Updated: January 1, 2026

How Jaya Best Protects Your Privacy

Our privacy policy is built on six core commitments.

End-to-End Encryption

Every transaction and piece of personal data is secured with 256-bit SSL encryption. No unauthorized party can access this information.

No Sale of Data

Jaya Best never sells your personal data to third parties. Your information is used solely to deliver services to you.

Your Data, Your Control

You have the full right to view, correct, or request deletion of your personal data at any time. Contact our support team whenever you need.

Secure Server Storage

All data is stored on secure servers that meet international standards. Regular security audits and backups are carried out consistently.

Limited Access

Only authorized Jaya Best personnel may access your data, and only to the extent necessary — every access is logged.

Immediate Breach Notification

In the event of a security incident, Jaya Best will notify affected members within 72 hours and take all necessary steps to address the situation.

What Information We Collect

When you create and use an account on Jaya Best, we collect two types of information — what you provide directly, and what is generated automatically through your use of the platform.

Data Type Example Mandatory?
Identity Information Name, date of birth, NID/passport number Yes (KYC)
Contact Information Mobile number, email address Yes
Financial Information Payment method number, transaction history Yes
Device Information IP address, device type, browser Automatic
Usage Information Betting history, login times, favorite games Automatic
Location Data General Location (for security purposes) Partial

Jaya Best does not collect any information beyond what is listed above. We believe in collecting only what is truly necessary — nothing more.

How Your Data Is Collected

Jaya Best collects information through three primary methods.

Directly from you

You provide information directly when filling out the registration form, submitting KYC documents, contacting support, or participating in promotional surveys.

Automatically

When you browse Jaya Best, certain information is collected automatically via cookies and similar technologies — such as your device type, IP address, and how long you spend on different parts of the site.

From Third Parties

Transaction confirmation data may be received from payment processors (such as Rocket, bKash, etc.), and limited information may be obtained from identity verification services.

Data received from third parties is used exclusively for security and verification — never for marketing or analytics.

Purpose of Data Use

Jaya Best uses your information only for the specific purposes outlined below — never for anything else.

  • Creating and managing your account, and verifying your identity.
  • Processing deposits, withdrawals, and all other financial transactions.
  • Preventing fraud, money laundering, and other illegal activities.
  • Providing customer support and resolving issues.
  • Fulfilling legal obligations and reporting to regulatory authorities.
  • Improving the platform experience (using anonymous and aggregated data).
  • Sending you relevant offers and promotions with your consent.

Jaya Best never sells or rents your data to third parties for advertising or any other commercial purpose.

Data Sharing Policy

Your data is kept under strict controls at Jaya Best. It is only shared where necessary and on a limited basis.

Who We May Share Your Data With

  • Payment Partners: Necessary information is shared with Rocket, bKash, Nagad, or City Bank to complete your transactions.
  • Identity verification service: With approved verification providers for the KYC process.
  • Law enforcement agencies: With authorities when required by court order or legal obligation.
  • Technology Partners: With server hosting and security service providers — solely to ensure service delivery.

Every third-party partner is contractually bound to comply with Jaya Best's privacy standards.

Cookies & Tracking Technologies

Jaya Best uses cookies to keep the website and app running smoothly and to improve your experience. Cookies are small text files stored on your device.

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may prevent Jaya Best from functioning properly.

Your Rights

Jaya Best believes you should have full control over your own data. The following rights are yours.

Right to Access

You can request to know what information Jaya Best holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

After closing your account, you may request deletion of your personal data (subject to any legal retention requirements).

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

Data Portability

You can request a copy of the information Jaya Best holds about you in a readable format.

To exercise these rights [email protected]. We typically respond within 7–14 business days.

Data Retention Period

Jaya Best does not retain your data longer than necessary. All data is kept for as long as your account remains active.

  • Account & Identity Information: Up to 5 years after account closure (for legal reasons).
  • Financial Transaction Records: Up to 7 years after account closure (as required by financial regulatory rules).
  • Live Chat Support: 2 years after the issue is resolved.
  • Marketing & Preference Data: Deleted immediately upon withdrawal of consent.

Children's Privacy Protection

Jaya Best is strictly for users aged 18 and above. We never knowingly collect personal data from minors.

If we become aware that a minor has registered an account, that account will be closed immediately and all associated data will be deleted.

If a parent suspects their child is using Jaya Best, please contact our support team immediately.

Privacy Policy Updates

Jaya Best may update this Privacy Policy from time to time. If any significant changes are made, we will:

  • We will post a clear notice on the website.
  • We will notify you via your registered email or mobile number.
  • The date of any changes will be updated at the top of this page.

Continuing to use Jaya Best after any changes means you accept the updated policy. We recommend reviewing it regularly.

Contact Us

For any questions, complaints, or data requests related to our Privacy Policy, please contact us directly.

  • Email: [email protected]
  • Live Chat: After logging in to Jaya Best, click the support icon.
  • Response time: Usually within 24–48 hours.

This policy was last updated on January 1, 2026 date. Jaya Best always treats your privacy as its highest priority.

Jaya Best App & Account FAQs

Yes, Jaya Best has a mobile-optimized web application that works seamlessly on both Android and iOS. No separate file download is required — simply open jayabest.app in your phone's browser and use the "Add to Home Screen" option. On Android, tap the menu icon next to the address bar in Chrome and select "Add to Home Screen." On iPhone, tap the Share icon in Safari and choose "Add to Home Screen." This will place a Jaya Best icon on your home screen, giving you a full app-like experience — completely free and hassle-free.

Opening an account with Jaya Best is quick and straightforward — it only takes a few minutes. To register, you will need: an active Bangladeshi mobile number, an email address (optional but recommended), your full name and date of birth, and a secure password. Once registration is complete, an OTP will be sent to your mobile to verify your account. KYC verification will be required before your first deposit or a large withdrawal — at that point, you will need to submit a photo of your NID or passport. The entire process is simple and can be completed from any smartphone.
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Your data is protected — enjoy Jaya Best with complete peace of mind

Now that you know our privacy policy, it's time to play. Join Jaya Best today and enjoy your favorite games in a safe environment.

18+ | Play Responsibly | Jaya Best

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